Our public services coverage provides practical information you can use. Learn about transportation updates, public safety resources, city utilities, parks, and other essential services that affect daily life in Jacksonville. We aim to make these systems more transparent so you know what is available and how to access it.
Featured image for “#AskJAXTDY | How will JEA’s new electric and water rates affect me?”
JEA's electric and water/sewer rate increases go into effect Oct. 1, 2026. | Mike Mendenhall, Jacksonville Today
56 minutes ago

#AskJAXTDY | How will JEA’s new electric and water rates affect me?

JEA says average electric bills are expected to get lower, despite an Oct. 1 rate increase, while water bills will…

Featured image for “State attorney general subpoenas JTA amid transit agency’s budget woes”
The JTA headquarters and regional transportation center.
1 day ago

State attorney general subpoenas JTA amid transit agency’s budget woes

The subpoena demands JTA provide contracts and communications linked to vendors, services, and former CEO Nat Ford.…

Featured image for “Jacksonville Housing Authority board member sues agency over loss of her own housing aid”
Jacksonville Housing Authority headquarters Downtown. | News4Jax
1 day ago

Jacksonville Housing Authority board member sues agency over loss of her own housing aid

A member of the Jacksonville Housing Authority is suing the agency she oversees for terminating her housing assistance.…

Featured image for “OPINION | The JTA board owes Jacksonville an explanation for the wreckage”
The JTA headquarters and regional transportation center.
2 days ago

OPINION | The JTA board owes Jacksonville an explanation for the wreckage

Jacksonville is entitled to ask whether JTA’s directors understood the difference between supporting a CEO and supervising one.…

Featured image for “Free shuttle service to expand to Anastasia Island, St. Augustine Beach”
St. Augustine's free STAR Circulator shuttle is expanding its reach to Anastasia Island and St. Augustine Beach | St. Augustine
September 25, 2026

Free shuttle service to expand to Anastasia Island, St. Augustine Beach

St. Augustine will expand its free STAR Circulator shuttle service to stops on Anastasia Island and in St. Augustine Beach.…

Featured image for “Recently released from prison, Aaron Zahn could be entitled to damages from JEA, arbitrator rules”
Former JEA CEO Aaron Zahn is surrounded by family and supporters as he leaves the Bryan Former JEA CEO Aaron Zahn walks out of the Bryan Simpson U.S. courthouse in Downtown Jacksonville after being convicted of conspiracy and wire fraud March 15, 2024. | Will Brown, Jacksonville Today
September 24, 2026

Recently released from prison, Aaron Zahn could be entitled to damages from JEA, arbitrator rules

JEA might owe ex-CEO Aaron Zahn damages and attorneys fees for what an arbitrator deemed a breach of his original…

Featured image for “Clay County ends JTA transportation contract, seeks scaled-back agreement”
One of the JTA's Clay Community Transportation shuttle buses. | JTA
September 24, 2026

Clay County ends JTA transportation contract, seeks scaled-back agreement

Clay County officials drop a JTA contract for three transit services as a new agreement is under discussion.…

Featured image for “St. Augustine builds its first green stormwater system”
St. Augustine's first green stormwater project features bioswales that will capture and filter rainwater before it drains back to the Matanzas River | Simone Endress, Jacksonville Today
September 17, 2026

St. Augustine builds its first green stormwater system

An area called a bioswale uses native plants to filter pollutants from stormwater before it drains into the Matanzas River.…

Featured image for “St. Johns County Clerk’s Office enhances access to services”
St. Johns County Clerk of Court Brandon Patty shows County Commission Chair Clay Murphy around the new public service center in St. Augustine.
September 16, 2026

St. Johns County Clerk’s Office enhances access to services

It’s now a little easier to get your marriage license, passport application and public records sorted out.…

Featured image for “OPINION | Kill NAVI: We deserve an honest conversation about the Skyway”
JTA’s NAVI shuttles currently have a capacity of carrying up to 8 to 9 passengers. However, this limited form of moving people is being considered as an alternative option for systems, such as modern streetcars, that have the ability to move more than 125 passengers per train. | Marcus Nelson
September 9, 2026

OPINION | Kill NAVI: We deserve an honest conversation about the Skyway

Before Jacksonville commits hundreds of millions of additional dollars to the Skyway or its replacement, a close look at what’s…

Featured image for “New parking garage just months away at Jacksonville International Airport”
The new six-story parking garage at Jacksonville International Airport is shown under construction in February 2026. | Dan Scanlan, Jacksonville Today
September 3, 2026

New parking garage just months away at Jacksonville International Airport

The airport expects to open 2,000 new parking spaces before the busy Thanksgiving travel period.…

Featured image for “JTA: ‘Everything is on the table’ regarding autonomous vehicles and gas tax plans”
A rendering of a NAVI vehicle on the Jacksonville Transportation Authority's Downtown Skyway, covered for use as part of the U2C. | Jacksonville Daily Record
August 28, 2026

JTA: ‘Everything is on the table’ regarding autonomous vehicles and gas tax plans

JTA’s interim CEO Cleveland Ferguson says he’s open to redirecting gas tax dollars planned for its autonomous vehicle program amid…

Featured image for “Cleveland Ferguson III named interim JTA CEO”
JTA Chief Administrative Officer Cleveland Ferguson III has been named interim CEO. | JTA
August 27, 2026

Cleveland Ferguson III named interim JTA CEO

JTA’s second-in-command assumes the interim CEO spot as search kicks off to replace departing head Nat Ford.…

Featured image for “Local food banks see more need amid federal-assistance restrictions, rising prices”
LaRosa Benn, left, chants as she packs apple sauce during the Jacksonville Jaguars Foundation's Community Day on Aug. 20, 2026, on the Eastside. The Jaguars Foundation has partnered with Feeding Northeast Florida to provide food for the last seven years. | Will Brown, Jacksonville Today
August 25, 2026

Local food banks see more need amid federal-assistance restrictions, rising prices

Feeding Northeast Florida expects to surpass its 2025 record of 38.1 million pounds of food distributed from its food banks.…

Featured image for “Fernandina Beach paid parking to end Nov. 18”
Paid parking spots are filled on Saturday, Aug. 22, 2026, four days after voters opted to kill that parking program during the primary election. | Dan Scanlan, Jacksonville Today
August 25, 2026

Fernandina Beach paid parking to end Nov. 18

Fernandina Beach’s paid parking will end on Nov. 18.…

Featured image for “Atlantic Beach wants you to take a FlashVote survey instead of ranting on Facebook”
FlashVote is a platform used in more than 30 states. | FlashVote
August 25, 2026

Atlantic Beach wants you to take a FlashVote survey instead of ranting on Facebook

The FlashVote platform is aimed at residents who can’t attend city meetings, with quick, anonymous surveys. Jacksonville and Atlantic Beaches…

Featured image for “JTA’s budget deficit ballooned over 3 months, city auditors report”
A Skyway monorail train pulls away from the station near the Jacksonville Transportation Authority headquarters in LaVilla. | Jacksonville Daily Record
August 20, 2026

JTA’s budget deficit ballooned over 3 months, city auditors report

The transportation authority’s projected deficit grew from $2.25 million in March to $31.8 million in June.…

Featured image for “New fire station replaces 46-year-old firehouse at Blount Island”
Fire Station 48 at the city's Blount Island marine terminal. | Dan Scanlan, Jacksonville Today
August 19, 2026

New fire station replaces 46-year-old firehouse at Blount Island

The new, larger Fire Station 48 will protect JAXPORT and Northside neighborhoods on Heckscher Drive.…

Featured image for “Florida Fresh Access Bucks program pauses amid funding shortage”
The Corner at Deb's Store on Florida Ave. in Jacksonville's Eastside is one of five outlets in Duval County that accepts Fresh Access Bucks. The Fresh Access Bucks program allows people who utilize food assistance programs to expand their benefits to purchase produce. | Will Brown, Jacksonville Today
July 31, 2026

Florida Fresh Access Bucks program pauses amid funding shortage

Fresh Access Bucks allowed SNAP users to extend their benefits at Florida-based farmers markets and retailers.…

Featured image for “Reservations open Friday for new Met Park marina behind Four Seasons”
A rendering shows the marina behind the Four Seasons Hotel & Residences. | Jacksonville Daily Record
July 28, 2026

Reservations open Friday for new Met Park marina behind Four Seasons

The marina includes 78 wet slips and provides electrical power, pump-out capabilities and boating supplies.…

Featured image for “THE JAXSON | Let’s get back to the basics at JTA”
Outgoing JTA CEO Nathaniel P. Ford's oversaw major changes and new initiatives, including the introduction of Neighborhood Autonomous Vehicle Innovation, or NAVI (pictured)
July 16, 2026

THE JAXSON | Let’s get back to the basics at JTA

JTA CEO Nat Ford’s departure is an opportunity to rethink what works and retire what doesn’t.…

Featured image for “Fire Rescue unit stolen from Main Street fire station in Jacksonville”
A Jacksonville Fire and Rescue Department unit is parked at the scene of a traffic crash on Hogan Road. | Dan Scanlan, Jacksonville Today
July 14, 2026

Fire Rescue unit stolen from Main Street fire station in Jacksonville

Someone walked into the fire station, started up the rescue vehicle and drove off. Police stopped him 5 miles away.…

Featured image for “Q&A | Jacksonville Sheriff T.K. Waters discusses the jail, police shootings and more”
Jacksonville Sheriff T.K. Waters speaks with Jacksonville Today on Thursday, July 9, 2026. | Dan Scanlan, Jacksonville Today
July 10, 2026

Q&A | Jacksonville Sheriff T.K. Waters discusses the jail, police shootings and more

Sheriff T.K. Waters sat down with Jacksonville Today to talk about his department halfway through 2026.…

Featured image for “How the Christobel sewer project improves community connections”
U.S. Rep. John Rutherford, R-Jacksonville, says connections between his office, Jacksonville Mayor Donna Deegan's office and the federal Environmental Protection Agency helped secure $6.7 million in funding to remove septic tanks from the Christobel community in Northwest Jacksonville. | Will Brown, Jacksonville Today
June 23, 2026

How the Christobel sewer project improves community connections

The Christobel Septic Tank Phase Out Project fulfills a longstanding infrastructure promise to Northwest Jacksonville.…