Our public services coverage provides practical information you can use. Learn about transportation updates, public safety resources, city utilities, parks, and other essential services that affect daily life in Jacksonville. We aim to make these systems more transparent so you know what is available and how to access it.
Featured image for “Own the home, not the land: A new tack on affordable housing”
1 day ago

Own the home, not the land: A new tack on affordable housing

A program of the Jacksonville Community Land Trust helps people buy a home at a lower price.…

Featured image for “New Concourse B takes shape at Jacksonville’s airport”
Construction continues on Concourse B at Jacksonville International Airport. | Dan Scanlan, Jacksonville Today
February 27, 2026

New Concourse B takes shape at Jacksonville’s airport

The new concourse is on track to open in December with six additional gates, most for American Airlines.…

Featured image for “JTA approves new fares for Connexion Plus”
A JTA Connexion Plus van. | Jacksonville Transportation Authority
February 27, 2026

JTA approves new fares for Connexion Plus

Rate adjustments come after the community complained about earlier plans to end the private Connexion Plus service.…

Featured image for “Jacksonville police officer accused of overtime theft”
Christian Madsen, a motor unit officer, is seen here in a Facebook video form the Jacksonville Sheriff's Office. He is accused of taking thousands of dollars in overtime for work that was never done. | Jacksonville Sheriff's Office, News4Jax
February 26, 2026

Jacksonville police officer accused of overtime theft

Officer Christian Madsen visited his supervisor for romance while putting in for overtime, the sheriff says.…

Featured image for “New proposals emerge for future of Jacksonville’s Skyway”
The Jacksonvill Transportation Authority is considering five proposals for the future of the Skyway.
February 25, 2026

New proposals emerge for future of Jacksonville’s Skyway

Transit officials want to know what the public thinks about five possibilities for upgrading the Skyway.…

Featured image for “10 wounded in 3 weekend shootings in Duval”
Jacksonville Beach police block traffic at Beach Boulevard and Third Street on Saturday night, Feb. 21, 2026, to investigate a quadruple shooting. | News4Jax
February 23, 2026

10 wounded in 3 weekend shootings in Duval

Nine adults and a juvenile were hurt in shootings in Jacksonville Beach, Mandarin and Jacksonville’s East Side.…

Featured image for “Families cling to hope for loved ones who are still missing”
Wilveria Sanders holds a yellow rose during the 16th annual Missing Adults’ Day event at Jacksonville City Hall on Friday, Feb. 20, 2026. Sanders' brother, Shelton Sanders, was last seen June 19, 2001. | Dan Scanlan, Jacksonville Today
February 20, 2026

Families cling to hope for loved ones who are still missing

Families and friends shared their sorrows Friday during Missing Adults Day at Jacksonville City Hall.…

Featured image for “Registration opening for St. Johns County summer camps”
If you want your child to participate in one of St. Johns County's summer camps this year, you'll have to enter the drawing. | Photo courtesy St. Johns County
February 17, 2026

Registration opening for St. Johns County summer camps

The county’s lottery system for its popular summer camps will open Monday and continue to March 6.…

Featured image for “Q&A | How Blue Zones Jacksonville fosters community amid financial pessimism”
Blue Zones Jacksonville Executive Director Nicole Hamm smells green onion that was grown at its headquarters. Blue Zones Jacksonville has harvested more than 150 pounds of vegetables since its first yield in in fall 2025. | Will Brown, Jacksonville Today
February 16, 2026

Q&A | How Blue Zones Jacksonville fosters community amid financial pessimism

Blue Zones Jacksonville released it 2026 Well-Being Index after studying five Jacksonville ZIP codes.…

Featured image for “Star witness says he won’t testify in Bridegan murder case”
Henry Tenon
February 13, 2026

Star witness says he won’t testify in Bridegan murder case

Henry Tenon filed a motion to withdraw his guilty plea and won’t testify against Shanna Gardner and Mario Fernandez Saldana.…

Featured image for “Rookie Jacksonville police officers shoot and kill suspect”
Sheriff T.K. Waters, left, and Undersheriff Undersheriff Shawn Coarsey speak about three police officers who shot and killed a suspect. | News4Jax
February 13, 2026

Rookie Jacksonville police officers shoot and kill suspect

The police officers say Jose Cabrera threatened them with a knife on their first night patrolling alone.…

Featured image for “Sheriff’s Office works to curtail motorcycle deaths”
A motorcyclist weaves around cones during a motorcycle safety class conducted by the Jacksonville Sheriff's Office on Saturday, Feb. 7, 2026..
February 10, 2026

Sheriff’s Office works to curtail motorcycle deaths

The Jacksonville Sheriff’s Office is promoting its motorcycle safety program after five deaths already this year.…

Featured image for “Meet Jon Marston, St. Augustine’s new police chief”
St. Augustine's new police chief, Jon Marston, is sworn in by his predecessor, Jennifer Michaux. | St. Augustine Police Department
January 16, 2026

Meet Jon Marston, St. Augustine’s new police chief

Marston joined the St. Augustine Police Department in 2008 after moving a few years earlier from Maine.…

Featured image for “JTA proposes continuing Connexion Plus disability ride service with higher fare, ride caps”
JTA COO Jeffrey Smith(center) discusses changes being made to their Connexion Plus program during an authority town meeting at The Legends Center. | Dan Scanlan, Jacksonville Today
January 13, 2026

JTA proposes continuing Connexion Plus disability ride service with higher fare, ride caps

JTA reverses a decision to cancel the Connexion Plus paratransit program, opting for a 6-month trial with higher fares.…

Featured image for “St. Augustine police chief announces retirement”
St. Augustine Police Chief Jennifer Michaux will retire next month. | St. Augustine Police Department
December 5, 2025

St. Augustine police chief announces retirement

Police Chief Jennifer Michaux reflects on her 30-year career in law enforcement and her five years as chief.…

Featured image for “St. Johns County bans smoking at parks and beaches”
Smoking cigarettes and vape pens is now against the rules in St. Johns County. | Brian Yurasits, Unsplash
December 2, 2025

St. Johns County bans smoking at parks and beaches

Students from Washington Classical Christian School had asked county officials to change smoking rules.…

Featured image for “NUMBER OF THE WEEK | House fires in Jacksonville”
November 14, 2025

NUMBER OF THE WEEK | House fires in Jacksonville

So far in 2025, the Jacksonville Fire and Rescue Department has responded to 421 house fires.…

Featured image for “OPINION | Smaller than Jax, but I have rail: Lessons from Tucson’s Sun Link system”
Opened in July 2014, Tucson’s Sun Link is a 3.9-mile line, built for $196 million. | Ennis Davis
November 5, 2025

OPINION | Smaller than Jax, but I have rail: Lessons from Tucson’s Sun Link system

As JTA’s Ultimate Urban Circulator faces growing scrutiny, it’s worth considering Tucson’s Sun Link, a thriving modern streetcar system in…