Published on February 22, 2024 at 11:48 am
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Firehouse Subs rates highly in customer satisfaction surveys, according to parent company Restaurant Brands International Inc.
However, the company is hoping initiatives to speed up service will bring more satisfaction and increase sales.
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At an Feb. 15 investor meeting Feb. 15 at the New York Stock Exchange, CEO Josh Kobza said it takes 2 minutes and 45 seconds for Firehouse’s steamers and another 90 seconds to toast the bread for its sub sandwiches.
Read the rest of this story at the Jacksonville Daily Record, a Jacksonville Today news partner.
