Jacksonville Beach City Hall | Google
Published on January 31, 2024 at 12:41 pm
Jacksonville Beach officials confirmed that issues with its information systems earlier this week were the result of what they’re calling a “cybersecurity event.”
The issue affected certain city functions, but staff are working to restore systems and services as quickly as possible, officials say.
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That means people who need to schedule appointments with the Planning and Development Department can do so in person, spokesman Jacob Board said. Monday’s City Council meeting will still be held, “barring major changes.”
“We are investigating the source of the cybersecurity event and the disruption to our services. We are unable to confirm additional details at this time,” Board said in a written statement Wednesday.
Jacksonville Beach officials announced the problem early Monday, saying that City Hall, plus the municipal tennis center, golf course and other park facilities, were shut down due to what they called “Information Systems issues.” Emergency services remained operational, but city workers experienced extreme delays in sending and receiving emails.
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City Hall reopened Tuesday with limited services. The city is able to handle in-person payments by cash or checks for Beaches Energy Services at its City Hall drop box on North Third Street.
There is no indication that personal sensitive data has been compromised, city officials said.
