Sheriff’s Office pulls officers from the street to answer 911 calls

Published on April 18, 2023 at 4:53 pm

A house fire on the Northside is drawing attention to a shortage of emergency dispatchers in Jacksonville.

The fire destroyed a vacant house on New Berlin Road on Monday night and one person who tried calling for help said no one was answering 911 calls.

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Sheriff T.K. Waters Waters stressed that the problem has to do with hiring people to work in dispatch. Waters said the Sheriff’s Office is pulling officers from the street to fill some of those positions.

Read the rest of this story at News4Jax, a Jacksonville Today news partner.